Welcome to YB Docs. Protecting your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services related to student loan forgiveness and documentation assistance.
By using our website, you agree to the terms described in this Privacy Policy.
When you visit our website, fill out a form, or contact us, we may collect the following information.
We may collect personal information that you voluntarily provide, including:
Full Name
Email Address
Phone Number
When you access our website, we may automatically collect certain information such as:
IP address
Browser type
Device type
Operating system
Pages visited
Time spent on pages
Referral source
This information helps us understand how visitors use our website and improve our services.
We may use the information we collect for purposes including the following:
Evaluating your eligibility for student loan forgiveness programs
Providing documentation and application assistance
Contacting you regarding your request or inquiry
Sending service updates or follow-up communications
Improving our website functionality and user experience
Providing customer support
Complying with legal and regulatory requirements
We do not sell or rent your personal information to third parties.
However, we may share your information with:
Trusted third-party vendors that help us operate our business, such as:
CRM systems
Email communication platforms
Website hosting providers
If necessary, we may share relevant information with partners who assist in processing documentation or eligibility evaluation.
We may disclose your information if required to:
Comply with applicable laws
Respond to legal requests or government authorities
Protect our legal rights or prevent fraud
We implement reasonable administrative, technical, and physical safeguards to protect your personal information.
However, no system or method of data transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
Our website may use cookies and similar tracking technologies to:
Improve website performance
Analyze visitor behavior
Personalize user experience
Measure marketing effectiveness
You may disable cookies through your browser settings if you prefer.
Our website may contain links to third-party websites. These websites operate independently and have their own privacy policies.
We are not responsible for the privacy practices or content of any third-party sites.
Depending on your location, you may have the right to
Request access to your personal information
Request corrections or updates to your information
Request deletion of your information
Opt out of certain communications
To exercise these rights, please contact us using the contact details below.
Our services are intended for individuals 18 years of age or older.
We do not knowingly collect personal information from individuals under the age of 18. If we become aware that such information has been collected, we will delete it promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Any updates will be posted on this page with a revised Effective Date.
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
YB Docs
Email: docs@ybdigitalhousellc.com
Phone: +1 708-317-9346
YB Digital House LLC provides document preparation services only.
We are not affiliated with the U.S. Department of Education or any government agency.
We do not negotiate, settle, or directly communicate with lenders on behalf of clients.
Results are not guaranteed.